Returns & Exchanges

You may return any merchandise purchased from Fred Meyer Jewelers within 60 days of when the diamond was purchased. Returned merchandise must be accompanied by the original receipt.


Refunds will be credited back to the credit card account used for the purchase.

Store Refunds/Exchange Policy

If for any reason you are not completely satisfied with your purchase, we will gladly accept your jewelry* return up to 60 days from date of purchase. At store locations only, exchanges may be made up to 90 days from date of purchase. *Returns or exchanges of custom designed jewelry, class rings, family jewelry and items that have been engraved are not accepted

  • Gift Returns - Gift items may be exchanged for gift card or jewelry item of equal or greater value.
  • Trade-ins - Your new jewelry item may be returned within sixty (60) days of purchase with sales receipt. If returned within 60 days, you will receive your original trade-in item and a refund of the amount paid in difference.
  • Refunds - Cash refunds are issued to original purchaser with original sales receipt. Items purchased by check require a 21-day hold from date of purchase. Cash and checks over $100 are issued by check from Kroger within 30 days. Returns of merchandise purchased with a debit or credit card will be processed as a credit to the account* on which the original purchase was made. *This will include closed accounts.